Founder and CEO of Metro Pulse a continually running enterprise since May 1980.
https://hbr.org/2016/09/know-your-customers-jobs-to-be-done?tpcc=orgsocial_edit&utm_campaign=hbr&utm_medium=social&utm_source=twitter
May 14, 2026
https://www.asahi.com/ajw/articles/16564534
https://biztoc.com
May 11, 2026